Click anywhere inside the citation. The citation is stored as a text box; once you click into it, between the parentheses, the text box will become visible.
Click on the 3 gray dots on the left side of the text box. This will select the entire text box rather than just the text inside it. The text box will change from gray to blue when it is selected.
Hit Delete or ← Backspace. This will delete the citation from the document text.
Click Manage Sources. This is in the "Citations & Bibliography" sections of the References tab.
Click on the source from the "Current List" on the right. This is a list of all added citations, even if they have been deleted from the document text.
Click the Delete button in the middle. This removes the citation from the Sources list so that it does not appear in the "Insert Citation" drop-down. If this button is grayed out, it means that you have not deleted all instances of that citation from the document text. Any currently cited sources must be removed before deleting them from the list.
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