KOCHI: The BPO boom in India has put across a plethora of allied careers on the fore. One of the latest in this ever-growing list of professions is voice and accent training. Log on to any job site and one is struck by the demand. Voice and accent training involves equipping professionals with communication skills required to survive in the globalised world. With theBPO industry penetrating into smaller cities like Kochi and Thiruvananthapuram, the demand for the trainers are on the rise.Some of the courses for the trainers cost as much as Rs 15,000 to Rs 30,000 for a 60-hour programme. Many organisations also employ in-house voice and accent trainers. “Many think it is all about putting on a British or an American accent. But voice and accent training is in fact more about speaking English clearly and neutralising native accents. I feel no accent is right if it is not accent neutral. In a globalised world it is not possible to work without a neutral accent. Even Britain has 32 dialects which they do not recognise among themselves,” says freelance voice and accent trainer John Francis Thachil.John left his job as an assistant trainer in Infosys and started a programme called ‘Train the Trainers’ in the city. “The scope for trainers is definitely higher in cities like Bangalore and Mumbai but with the number of BPOs on the raise and company’s like Infosys planning to open in cities like Thiruvananthapuram, the prospects are looking good here. A beginner can make anywhere between Rs 250-300 per hour. This can go up to Rs 1000-2000 per hour or around Rs 60,000 a month,” he says.
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