The persistence of complaints regarding the ‘quality of food’ on Indian trains continues to resonate across social media platforms with disgruntled passengers airing their grievances about the subpar quality and questionable hygiene of the meals provided. In a recent incident, a passenger from Madhya Pradesh, travelling from Rani Kamlapati (RKMP) to Jabalpur Junction (JBP) on February 1, 2024, encountered a shocking discovery when he found a ‘dead cockroach’ in the meal served aboard the Rewa Vande Bharat Express (20173).
Turning to ‘X’ to voice his complaint, @iamdrkeshari shared images revealing the presence of the cockroach within the non-vegetarian thali that was part of his booked meal. Labelling the experience as nothing short of traumatic, the OP supplemented his post with an image of the complaint form he promptly filled out at Jabalpur station, detailing the contaminated food and providing pertinent personal information.
Check it Here:
I was travelling on 1/02/2024 train no. 20173 RKMP to JBP (Vande Bharat Exp)I was traumatized by seeing dead COCKROACH in the food packet given by them.@narendramodi @AshwiniVaishnaw @drmjabalpur @wc_railway @Central_Railway @RailMinIndia @IRCTCofficial @fssaiindia @MOFPI_GOI pic.twitter.com/YILLixgLzj— डाॅ. शुभेन्दु केशरी ⚕️⚕️ (@iamdrkeshari) February 2, 2024
The post didn’t go unnoticed by the powers that be, as the IRCTC extended a formal apology to the aggrieved passenger via its official handle. Acknowledging the seriousness of the matter, they stated, “Sir, our sincere apology for the experience you had. The matter is viewed seriously, and the hefty penalty has been imposed on the concerned service provider. Moreover, monitoring has been strengthened at the source.”
Sir, our sincere apology for the experience you had.The matter is viewed seriously, and the hefty penalty has been imposed on the concerned service provider. Moreover, monitoring has been strengthened at the source.— IRCTC (@IRCTCofficial) February 3, 2024
Meanwhile, the comment section saw a mix of reactions, with some users finding humour in the situation due to the commonplace nature of such occurrences on Indian trains, leading them to be less alarmed and more amused by the lack of change. “That’s so traumatic. Imagine the pain the cockroach must have gone through,” remarked one user. Another quipped, “It was a Chicken recipe with a pinch of Cockroach,” while a third joked, “Don’t worry, they won’t charge you for extras.”
Also Read: Vande Bharat Passenger Upset Over ‘Now vs Then’ Quality of Food, IRCTC Responds to Viral Tweet
Since its circulation, the post—complete with tags of Prime Minister Narendra Modi, Railway Minister Ashwini Vaishnaw, and various other pertinent railway handles—has garnered over 34K views on the platform.
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